Privacy policy

At Transport BTI, we take customer respect to heart


We respect your privacy

Recognizing your concerns about privacy, we have posted this Privacy Policy to inform you about the personal information we collect, how we handle it, the options you have regarding our use of your personal information, and how you can access it.
This Privacy Policy applies to personal information collected by us through this website.
Collection and use of personal information
You can browse our Web site without telling us who you are or revealing any personal information about yourself.
However, we do collect personal information when you send a comment or question to customer service by e-mail or through our chat service.
Customer Service When you send a comment or question to Customer Service by e-mail, we may collect personal information such as your name, postal or e-mail address and/or telephone number in order to respond to your comment or question. We also collect various types of information that you provide to us to enable us to respond to your inquiry.
Disclosure of personal information
Except as otherwise provided herein, we will not disclose, rent, sell or transfer to third parties, or exchange with third parties, any personal information about our customers without their prior consent.
Service providers
We may share your personal information with third parties who provide services on our behalf, such as processing payments, hosting our website, sending e-mails or other communications on our behalf, running contests and promotions or analyzing the effectiveness of our advertising strategy. Your personal information may be stored and processed in the United States by our affiliates and third-party service providers.
These service providers are bound by non-disclosure agreements and legal restrictions governing their use of the information we provide to them, and they are not authorized to use or disclose personal information for any purpose other than to perform services on our behalf or as otherwise required by applicable law.
Statutory obligations
We and our service providers may be required to disclose your personal information in response to a search warrant or valid legal inquiry or order, or to respond to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by applicable law.
Security of personal information
We know that our customers trust us to protect their personal information. We take this seriously. We have taken steps to protect the personal information in our custody and control. For example, we restrict access to personal information to those of our employees and authorized service providers who require such information for the purposes described in this Privacy Policy.
Notwithstanding the foregoing, you should be aware that, unfortunately, no data transmission over the Internet can be considered absolutely secure. Accordingly, Transport BTI does not represent or warrant that personal information will not be lost, misused or altered, and Transport BTI assumes no responsibility or liability for any personal information you transmit to Transport BTI, nor for the use or misuse of personal information by you or any third party.
Changes to our privacy policy
This Privacy Policy may be updated periodically to reflect changes in our privacy practices. The revised Privacy Policy will be posted on the Website. We will treat your personal information in accordance with the Privacy Policy in effect at the time of collection, or as otherwise agreed with you.
How to reach us
You may contact us at any time using the contact information below if you have any questions or comments about this Privacy Policy, or if you have a complaint about how we are handling your personal information.
Transport BTI
224 route 104, Mont-Saint-Grégoire, QC, J0J 1K0
Tel: (438) 870-0999
Tel: (514) 656-8057